FAQ

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How does the 14-day Home Trial work?

Take your time! Every customer that buys a fiddle or bow can take advantage of the 14-day home trial. you. Once your new instrument or bow arrives to your home, you have 14 days to decide if this is the right instrument for you or return it if you're not completely happy with it. Please read click this link for more information: 14-Day Home Trial.

What is your return policy?

All fiddles and bows can be returned during the 14-Day trial period, provided that they are still in the same condition in which they were sent to you. All other goods, such as strings and accessories, can be returned if unopened and unused within the 14-day period. For more information, please read our Returns & Refunds policy

What countries do you ship to?

We currently ship to North American and almost all European countries. But don't worry, we are working very hard to expand this list to N. America and the EU very soon. Just contact us if your country is not in the list above. We will do our best to help!

Why should I buy an instrument from Oslo Hardanger Fiddles?

When you buy an instrument from Oslo Hardanger Fiddles, you are buying more than just an instrument. With us you get:

  • 14-day Home Trial so you can test the instrument in the comfort own home and make sure you're buying the right instrument for you.
  • New fittings. each fiddle has brand new strings and a stylish new case.
  • Professionally inspected. Each of our instruments is ready to play and has been inspected and repaired (if needed) by a professional fiddle maker
  • A generous Trade-In Program that gives you access to a growing collection of fiddles and bows. You will always have access to the fiddle and bow that is right for you!
  • 30% discount on memberships at The Folk Music Academy. Learn new tunes and regional styles from today's top hardanger fiddle players!
  • Personal support. We're here to help you! Free free to contact us for any question you have.

In short, you're getting much more than just an instrument. We're here to support you throughout your musical journey!

Can I trust the quality of your instruments and bows?

All of the instruments on our website are carefully selected for their sound qualities, their playability, the condition that they are in and the reputation of the maker. You won’t find any instruments in our store that we don’t personally believe in.

Each of our instruments is inspected and made ready to play by a professional fiddle maker, so you know that you are getting an instrument that you can enjoy for years to come!

How can I try your instruments?

There are two ways to try our instruments.

The first way is to buy the instrument you are interested in on our website. We ship internationally and offer all customers who buy a fiddles or bow a 14-day Home Trial. If you are not fully happy with your instrument, you can send it back to us for a full refund. Please see our Returns & Refunds policy for more information.

If you would like to try one or more instruments in person, you are welcome to meet us at Øvingshotellet in Oslo's trendy Grünerløkka neighborhood. Just send us a message on our contact page to make an appointment.

We are also happy to have a video chat with you to compare the different fiddles and play them side-by-side for you. Just contact us to schedule an appointment!

Where are you located?

We are located in Oslo, Norway. If you want to try any of our products, please contact us to make an appointment for a viewing at Øvingshotellet, the musician's hotel located in Oslo.

How can I make an appointment?

Whether you want to schedule a video chat to discuss instruments or try some instruments in person at Øvingshotellet, just contact us here!

Have another question? Ask us anything!